Terms & Conditions
BOOKING CONDITIONS
To ensure the trip's viability with our suppliers, a minimum number of participants is usually required. Upon submitting your booking request, we will provide specifics regarding minimum numbers. Following trip confirmation, you may proceed with flight bookings and other travel arrangements. A ‘Limited’ trip status signifies limited spaces available. For trip status inquiries, kindly email or call our office.
DEPOSITS AND PAYMENTS
A deposit will be required to secure your place on your selected tour departure as outlined in your travel proposal document. On receipt of your deposit, Global Cycling Adventures will email you a confirmation to verify your travel arrangements and advise final payment details.
CANCELLATIONS & AMENDMENTS
All tour cancellations will require notification in writing to Global Cycling Adventures by the person participating on the tour. Please be advised that booking cancellations or amendments will incur relevant fees. Cancellation charges are tour-specific and timing-dependent. For a comprehensive outline of our terms and conditions, including the cancellation policy, please refer to the travel proposal provided by our team.
We recommend that you purchase cancellation insurance on payment of your tour deposit in case unforeseen circumstances force you to cancel your tour.
OVERSEAS JURISDICTION AND TERMS
For all overseas tours, the terms and conditions, laws, and jurisdiction of the destination country will apply. By booking a tour with us, you acknowledge and agree that local regulations, industry practices, and terms specific to the destination country may supersede or modify our standard terms. It is your responsibility to understand and comply with all applicable local laws and regulations while participating in the tour.
Force Majeure
If Global Cycling Adventures is prevented (directly or indirectly) from performing any of its obligations under this agreement by reason of a weather event, strikes, trade disputes, fire, breakdowns, epidemics and pandemics, interruption of transport , government or political action, travel bans imposed by governments, acts of war or terrorism, acts or omissions of a third party or for any other cause whatsoever outside reasonable control, Global Cycling Adventures will be under no liability whatsoever to you and may, at its option, by written notice to you cancel the tour , conditions will apply in respect of cancellation charges.
There is no refund for arriving late or leaving a trip early.
Single supplements, bike hire and other items booked are considered part of the trip price and are subject to cancellation fees.
Bike & Equipment Rental
Helmets must be worn at all times while participating on our cycling tours. All cycling equipment you choose to hire with our suppliers are suitable for the trails we operate on. In making a booking for rental equipment, it is agreed that all cycling equipment will be used solely for the enjoyment on the cycle trail that it is intended for, or for cycling on sealed or metal roads, or formed cycle trails in the local vicinity. Failure to comply with this will result in the Renter being required to pay the costs of repair or replacement of the bicycle. Rented equipment is fit for the purpose for which it is intended at the beginning of the rental period. The Renter agrees to check over the equipment at the beginning of the rental period to ensure it is in good condition and full working order. Any issues must be communicated at this point, as you may be charged for anything that is broken or damaged on the bicycle when it is returned. Only staff or agents are to carry out modifications to our bicycle equipment. This includes fitting and removing bike seats or pedals. The exception to this is adjusting seat heights and replacement of a tube in the event of a puncture. Confirmation of a booking that includes rental equipment is taken as agreement to these terms and conditions. By accepting these terms, the Renter takes responsibility for any excessive wear and tear, damages or breakages on the hire items. The Renter agrees to Global Cycling Adventures invoicing for any charges post-rental to repair or remedy any excessive wear and tear, damages or breakages to the hire items.
Safety Terms and Customer Declaration
Your safety is our priority. However, all adventure tourism involving road cycling, mountain biking and hiking includes inherent risks, dangers and hazards. While we will ensure your trip is as safe as possible, not all risks, dangers and hazards can be anticipated or avoided.
Please read and understand ‘Global Cycling Adventures’ Safety Terms and Customer Declaration’ in your tour booking form and listed below. Your acknowledgement of these terms is required to complete your reservation.
Should you have any concerns or require clarification on any of our Terms & Conditions, Safety Terms & Customer Declaration or Health Profile requirements please contact us.
- Global Cycling Adventures (GCA) reserves the right to modify tour itineraries in situations such as adverse weather, or to better suit client requirements.
- GCA shall not be held responsible for any damage, expense or inconvenience caused by late arrival of public transport, schedule changes, strikes, vehicle breakdown, Acts of God, or other conditions beyond our control.
- GCA acts solely as an agent in securing accommodation and where applicable, public transport, and shall not be held liable in the event of any failure by any person or company to render transportation, accommodation or other services.
- GCA reserves the right to resell a tour space without notice if final payment has not been received by due date. The right is reserved to decline to accept or retain at any time any participant in any tour.
- If any cyclist is riding in such a manner that it causes damage to the rented bike that person will be held liable for all expenses incurred to repair the bike to allow reuse.
- Helmets must be worn at all times while participating on our cycling tours.
- By making the deposit payment you are deemed to have accepted GCA’s Terms and Conditions.