Privacy Statement

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Effective Date: 1 November, 2024

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At Global Cycling Adventures Ltd (GCA) we value your privacy and are committed to protecting your
personal information. This Privacy Statement outlines how we collect, use, store, and protect your
personal information in accordance with New Zealand's Privacy Act 2020 and other applicable laws.
By using our website and services, you consent to the practices described in this statement.
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1. Collection of Personal Information

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We collect personal information when you interact with our website, including when you make a
booking, subscribe to our newsletter, or contact us for inquiries. The types of personal information we
may collect include:

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-Name
-Contact details (e.g., email address, phone number)
-Payment details (e.g., credit card information, billing address)
-Travel preferences and special requests
-Demographic information (e.g., age, nationality)

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We may also collect information about your use of our website, such as browsing patterns, device
information, and IP address, through cookies and similar technologies. You may choose not to provide
certain information, but this may limit your ability to use some features of our website or services.

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2. Use of Personal Information

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We use your personal information for the following purposes:

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- To process bookings and provide our travel services

- To communicate with you about your booking, promotions, and updates
- To improve our website, services, and customer experience
- To comply with legal obligations and respond to inquiries or disputes

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We may also use your information for marketing purposes, such as sending you newsletters and
promotional offers, but only if you have provided consent to receive such communications.

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3. Disclosure of Personal Information

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We do not sell or rent your personal information to third parties. However, we may share your
personal data with third parties in the following circumstances:

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- Service Providers: We may share information with trusted third-party service providers (e.g.,
payment processors, tour operators) to fulfill our contractual obligations to you.
- Legal Compliance: We may disclose your information when required by law, such as to
comply with government requests, or in response to a court order.

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Any third-party service providers we engage are required to handle your personal information in
accordance with this Privacy Statement and applicable New Zealand laws.

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4. Cookies and Tracking Technologies

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We use cookies and other tracking technologies to enhance your experience on our website. These
technologies allow us to analyze website usage, track your preferences, and improve our services.
You can manage your cookie preferences through your browser settings, although this may impact
your experience on our website.

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5. Data Security

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We implement reasonable security measures to protect your personal information from unauthorized
access, use, or disclosure. However, no method of data transmission over the internet or electronic
storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute
security.

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6. Retention of Personal Information

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We will retain your personal information for as long as necessary to fulfill the purposes outlined in this
Privacy Statement or as required by law. If you wish to have your personal information removed from
our records, please contact us, and we will respond to your request in accordance with applicable
legal requirements.

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7. Your Rights

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Under the Privacy Act 2020, you have the right to:

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- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete personal information
- Object to the use of your personal information for marketing purposes

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If you would like to exercise any of these rights, please contact us using the details below.

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8. Changes to This Privacy Statement

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We may update this Privacy Statement from time to time to reflect changes in our practices or legal
requirements. Any changes will be posted on this page with an updated effective date. Please review
this Privacy Statement periodically for updates.

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9. Contact Us

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If you have any questions or concerns about our privacy practices or wish to exercise your rights
under the Privacy Act 2020, please contact us at:

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Global Cycling Adventures
Email: info@globalcyclingadventures.com
Phone: 64 (027) 432 4494
Address: 91 Aikmans Rd, Christchurch, NZ
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By using our website and services, you acknowledge that you have read and understood this Privacy
Statement.

Note: This Privacy Statement is intended to comply with New Zealand's Privacy Act 2020. It’s
recommended to have this statement reviewed by a legal professional to ensure full compliance with
all applicable laws.

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